Terms of Use

KORA

Terms of Use

KoraGlobe OÜ — Effective March 4, 2026

Kora | KoraGlobe OÜ

Effective Date: March 4, 2026

Last Updated: March 4, 2026

1. Acceptance of Terms

By accessing, browsing, or using the Kora platform (including the website, mobile applications, and all associated services), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the Kora platform.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KoraGlobe OÜ ("Kora," "we," "us," or "our") regarding your use of our platform.

2. About Kora

Kora is a verified digital platform exclusively dedicated to professionals working in international cooperation and development. Our mission is to connect, support, and empower professionals working across humanitarian action, international development, peacebuilding, diplomacy, and global cooperation. The platform is available on web and mobile.

Kora is operated by KoraGlobe OÜ, a company registered in Estonia under EU law.

3. User Eligibility and Age Requirement

By using Kora, you confirm that:

You are at least 18 years of age
You are a professional in the international cooperation and development sector, or aspire to become one
You are not prohibited by applicable law from using the platform
You have the authority to enter into these Terms on your own behalf or on behalf of an organisation
All information you provide during registration is accurate, complete, and truthful

Your eligibility is subject to Kora's ongoing assessment. We reserve the right to restrict or terminate access if we determine that you do not meet these requirements.

4. Registration and Account Verification

4.1 Account Creation

To access certain features of Kora, you must create an account by registering with:

your email address, or
Google OAuth

During registration, you will be asked to provide basic information and create a password (if using email registration). You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4.2 Account Verification Levels

Kora uses a verification system to maintain platform integrity.

Unverified users:

May browse the platform
May view job listings
May explore community content
Cannot post content
Cannot comment
Cannot apply to job listings
Cannot contribute to communities

Verified users:

May post content
May comment
May apply to job listings
May contribute to communities of practice
May create or moderate communities (if approved as ambassadors)
Have full platform access

4.3 Verification Process

To become a verified user, you must complete one of the following:

Work Email Verification: verify via your organisational domain email address (we check that your domain is associated with a recognised international cooperation or development organisation).
Invitation Code: use a valid invitation code from an existing verified user or Kora.
Manual Review: submit to Kora's manual verification process, which may include reviewing your LinkedIn profile, professional website, or employment history.

Verification may take up to 15 days.

We reserve the right to deny verification requests if we cannot confirm your professional status in the international cooperation and development sector.

4.4 Verification Failure and Fraud

If you fail verification or if we discover that your account or credentials are fraudulent:

your account may be immediately suspended
we may delete any content you have posted
your account may be permanently terminated
you may be prohibited from creating future accounts

4.5 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to notify Kora immediately if you become aware of:

unauthorised access
suspected security breach
misuse of your account

Kora is not liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to protect your credentials. Please take appropriate measures to secure your password (e.g. use a strong password, do not share it, update it periodically).

5. User Profiles and CVs

5.1 Profile Information

Your profile is your identity on Kora. You may create and edit:

professional title and summary
experience, education, and skills
profile photo
location and duty station preferences
languages spoken
areas of expertise and interests
links to professional profiles (LinkedIn, personal website, etc.)

5.2 CV Upload and AI Processing

You may upload your curriculum vitae (CV) in PDF or DOC format.

Kora uses artificial intelligence to analyse the CV and automatically extract professional information such as:

work experience (employers, roles, periods)
education and qualifications
technical and transferable skills
languages and proficiency levels
certifications and professional qualifications

This extracted information is used to automatically generate your "Professional Card", which constitutes the professional profile visible to other users on the platform.

The AI system also performs an automated sector-alignment classification, indicating the likelihood that your professional background is consistent with the international cooperation and development sector.

Important:

You retain full control over your profile. You may edit, correct, supplement, or remove any information automatically generated in the Professional Card before publishing it.
The automatically generated Professional Card is not published until you explicitly validate it.
You may edit, update, or delete the Professional Card at any time.
AI-generated classifications (e.g. sector alignment) are indicative only and do not affect your verification status or platform access.
Kora does not make automated decisions that produce legal effects or similarly significant effects on you without human oversight. In particular:
the sector-alignment classification does not automatically determine the acceptance or rejection of your verification
job recommendations are suggestions only; you decide whether to apply
no algorithm independently decides on your eligibility to participate in the platform

Transparency about the AI system:

In accordance with Regulation (EU) 2024/1689 (AI Act) and the GDPR, we provide the following information about how the AI system works:

Logic used: the AI system uses natural language processing (NLP) and machine learning techniques to identify textual patterns in the uploaded CV. The system recognises typical linguistic structures (e.g. organisation names, qualifications, time periods, technical skills) and extracts this data to populate the fields of the Professional Card.
Importance of processing: automated CV analysis significantly speeds up the creation of the professional profile, reducing the time required for manual data entry and improving the accuracy of job matching.
Expected consequences: based on the generated Professional Card, the system may suggest job opportunities deemed compatible with your professional profile. However, no automated decision that produces legal effects or significantly affects you is made without your supervision and validation. You decide which information to accept, edit, or delete from the Professional Card, and you actively apply to job listings.
Accuracy and limitations: the AI system may make errors in extracting or classifying information (e.g. misinterpreting a qualification, organisation name, or skill). For this reason, we always ask you to carefully verify and validate the extracted data before publishing your Professional Card.
Right to human intervention: in accordance with Article 22(3) GDPR, you have the right to obtain human intervention from Kora, to express your view, and to contest any automated classifications or decisions. You may exercise this right by contacting us at support@koraglobe.com

Data protection safeguards in AI systems:

Third-party AI service providers used by Kora are contractually prohibited from using your data to train their own AI models.
Kora does not use user data to train proprietary AI models without your explicit and separate consent.
Personal data processed by AI systems is protected by encryption in transit and at rest.
Access to data processed by AI systems is limited to authorised personnel and strictly necessary systems.
We continuously monitor the accuracy and reliability of AI systems to reduce the risk of errors and bias.

5.3 Profile Visibility

Your profile (Professional Card) is visible to all platform users (verified and unverified).

Verified users may contact you via Kora's messaging system.

Your profile information may appear in search results and recommendations.

You may control which information is publicly visible through your privacy settings.

5.4 Messaging and User Communications

Kora may provide messaging tools that allow users to interact with one another.

You are solely responsible for any messages or communications you send via the platform.

Kora does not actively monitor private communications between users in real time and is not responsible for the content of such communications, in accordance with Regulation (EU) 2022/2065 (Digital Services Act), which exempts intermediary service providers from liability for user-generated content, provided they are not aware of illegal activity or content and act promptly to remove it or disable access once they become aware (DSA Art. 6).

However, Kora reserves the right to investigate reports of:

abuse
harassment
improper conduct
illegal content

Sending abusive, harassing, threatening, discriminatory, defamatory, or illegal messages may result in immediate account suspension or termination, without notice.

6. User-Generated Content

6.1 Ownership and Licensing

You retain all intellectual property rights to any content you create or upload to Kora, including:

posts and comments
images and documents
CVs and professional portfolios
any other original work

However, by posting content to Kora, you grant Kora a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable licence to:

display and distribute your content on the platform
use your content in anonymised, aggregate analytics and research
reproduce your content for archival and backup purposes
modify, adapt, or create derivative works from your content to the extent strictly necessary for service delivery (e.g. formatting, image resizing)

This licence remains valid for the duration of your account.

Upon account deletion, Kora will cease displaying your content, except where:

a) it has been shared, quoted, or incorporated into other users' content in a way that cannot reasonably be undone (e.g. your comment in a community discussion);

b) it has been fully anonymised and aggregated for research, statistical analysis, or service improvement;

c) retention is required by law, court order, or for the defence of legal rights.

Additionally, Kora may analyse anonymised and aggregated data derived from user activity, job listings, professional profiles, community interactions, and platform usage in order to generate labour market statistics, research findings, sector trends, market reports, and commercial analytics. Such analyses may be used internally or shared with third parties (e.g. international organisations, research institutions, media) in the form of reports, research publications, or commercial services, provided that no personally identifiable information or confidential user data is disclosed.

This licence does not restrict your rights under the GDPR, including your right to erasure, right to object, and right to data portability (see Privacy Policy).

6.2 Content Moderation

Kora and our volunteer ambassadors reserve the right to:

review, edit, or remove content that violates these Terms or applicable law
suspend or terminate accounts for repeated or serious violations
report illegal activity to relevant authorities

You acknowledge that content moderation is not real-time and that Kora is not responsible for content posted by other users. In accordance with the Digital Services Act (Regulation EU 2022/2065), Kora acts as an online hosting platform and is not subject to a general obligation to monitor user-generated content. However, once we become aware of manifestly illegal content, we act promptly to remove it or disable access.

6.3 Prohibited Content and Conduct

You agree not to post, upload, or share:

Fake profiles or misrepresentation: false or misleading identity, credentials, or affiliation.

Harassment or abuse: content that harasses, threatens, intimidates, demeans, or defames other users or third parties.

Spam: repetitive, unsolicited, automated, or unauthorised commercial messages.

Hate speech or discrimination: content based on race, ethnicity, religion, gender, sexual orientation, disability, national origin, or any other protected characteristic.

Off-sector use: content unrelated to international cooperation and development work (e.g. generic commercial advertising, MLM or pyramid schemes, unrelated political campaigning).

Illegal content: content that violates the laws of the European Union, member states, or any other applicable jurisdiction.

Intellectual property infringement: unauthorised use of copyrighted, trademarked, or otherwise protected material.

Sexual or exploitative content: sexually explicit, pornographic, adult, or exploitative material, particularly involving minors.

Automated access, scraping, or data harvesting: it is strictly prohibited to use bots, crawlers, scrapers, automated scripts, or any automated data extraction tool to access, extract, copy, index, or collect data from the platform without Kora's prior written authorisation. This prohibition includes in particular:

scraping user profiles, job listings, or community content
using automated tools to create multiple or fake accounts
mass data collection for commercial, marketing, or competitive analysis purposes

This prohibition is in place to protect user privacy, platform security, and personal data, in accordance with the GDPR and the Digital Services Act.

Competitive use of platform data: it is prohibited to use data or content extracted from Kora (even if lawfully obtained through manual access) to develop, improve, train, or feed competing products, services, platforms, or third-party machine learning / AI systems, without Kora's prior written authorisation.

Violations may result in:

immediate content removal
temporary or permanent account suspension
permanent account termination without notice
legal action for breach of contract, intellectual property infringement, user privacy violation, and/or other legal breaches

7. Community Features

7.1 Duty Station Hubs

Duty Station Hubs are location-based communities dedicated to specific geographic areas (e.g. "South Sudan Hub", "Lebanon Hub").

These communities facilitate:

networking among professionals in the same location
sharing of local opportunities and resources
discussion of context-specific challenges
organisation of local events and meetups

7.2 Communities of Practice

Communities of Practice (CoPs) are expertise-based communities organised around professional disciplines (e.g. "Humanitarian Logistics", "WASH in Emergencies", "Gender-Based Violence Prevention", "Development Finance", "Diplomatic Protocol").

They facilitate:

knowledge sharing among specialists
discussion of best practices and innovations
networking with peers in the same field
collaboration on projects and initiatives

7.3 Community Participation

Verified users may post, comment, and participate in all communities.

Communities are moderated by verified ambassadors.

Ambassadors enforce these Terms and community-specific guidelines.

Communities remain open to all verified users unless otherwise specified (e.g. private communities).

7.4 Community Guidelines

When participating in communities, you agree to:

respect other members and their perspectives
keep discussions professional and relevant to the sector
cite sources and provide evidence when necessary for factual or technical statements
avoid excessive self-promotion or commercial spam
follow any community-specific guidelines posted by ambassadors

8. Job Aggregation and Matching

8.1 Job Listings

Kora aggregates international cooperation and development job opportunities from:

United Nations agencies and programmes
NGOs and international NGOs
national NGOs and civil society organisations
government development and foreign affairs agencies
international financial institutions
bilateral and multilateral organisations

Job listings published on Kora come from external sources (organisation websites, sector job portals, direct publications by organisations). Kora aggregates these listings through automated techniques (web scraping, APIs, RSS feeds) and through direct publication by partner organisations.

8.2 Original Sources and Attribution

All job listings on Kora include a link to the original posting on the employer's website or official source.

Kora does not host the full application process. To apply for a job, you must visit the employer's website or the original source of the listing and follow the application instructions provided there.

Listings are deduplicated and normalised using artificial intelligence.

Listings may change or expire without notice.

Kora cannot guarantee:

the accuracy, completeness, or currency of information contained in job listings
the continuous availability of listings (listings may be removed, modified, or expired without notice by the organisations that publish them)
the truthfulness of information published by organisations (including but not limited to: requirements, duties, contractual conditions, salary, benefits, location, contract duration)
the legitimacy or legality of published listings
the actual existence of the advertised positions
the absence of errors, omissions, or inaccuracies in aggregated listings

In accordance with Regulation (EU) 2022/2065 (Digital Services Act), Art. 6, Kora acts as an intermediary hosting platform and is not responsible for information published by third parties (employer organisations), provided that:

Kora is not actually aware of the illegality of the published listings
Kora is not aware of facts or circumstances making the illegality of the listings manifest
Kora acts immediately to remove illegal listings or disable access to them as soon as it becomes aware

Pursuant to DSA Art. 8, Kora is not subject to any general obligation to monitor published job listings or to actively seek out facts or circumstances indicating illegal listings.

Users must always:

verify the accuracy and completeness of job listing information by accessing the original source published by the employer
consult the employer's official website before applying
verify the identity and legitimacy of the employer organisation
exercise due diligence before providing personal data or applying

8.3 Intellectual Property of Job Listings

Job listings belong exclusively to the organisations that originally published them. Kora does not claim ownership of job content.

You agree not to:

scrape, automatically download, or mass-collect job listings from the Kora platform
republish listings elsewhere without authorisation from the originating organisation
use listings for unauthorised commercial purposes

Violations may result in:

immediate account suspension or termination
legal action for infringement of the intellectual property rights of employer organisations and/or Kora
liability for damages caused to Kora or third parties

8.4 Job Matching and Recommendations

Kora's AI-powered matching system suggests job opportunities based on:

your Professional Card (professional profile)
your experience and skills
your stated preferences (roles, geographic areas, organisations)

You may interact with the system via a "swipe" interface (yes/no) or other selection tools to indicate your interest in specific listings.

Your preference history helps improve future recommendations but is not shared publicly with other users or employer organisations.

The AI recommendation system:

suggests job listings based on algorithmic compatibility criteria between your profile and the requirements published in the listings
does not guarantee that recommended listings are suitable, accurate, complete, or current
may make errors in matching profile to listing
relies on the Professional Card data you have validated and the preferences you have expressed; if this data is incomplete, outdated, or inaccurate, recommendations may not be appropriate

Kora does not guarantee:

that recommended listings match your actual skills, experience, or expectations
that you will receive recommendations for all relevant listings published on the platform
that you will be selected or hired for recommended listings
the accuracy of any compatibility score or percentage displayed

Recommendations are indicative only and do not replace your own assessment of the relevance and interest of a listing. You freely decide whether to apply.

9. Commercial Solicitation and Recruitment

9.1 Permitted Uses

Kora is designed to support international cooperation and development professionals. Legitimate uses include:

posting job opportunities from sector organisations
recruiting for sector-relevant positions
sharing professional resources and knowledge
collaborating on international cooperation and development projects

9.2 Prohibited Commercial Conduct

You agree not to use Kora for:

recruiting for organisations or positions outside the international cooperation and development sector
promoting products or services unrelated to the sector
advertising commercial ventures unrelated to sector work
pyramid schemes, multi-level marketing (MLM), or other exploitative schemes
sending unsolicited mass commercial messages or solicitations (spam)

9.3 Recruitment Guidelines

Organisations recruiting on Kora must:

post only positions relevant to international cooperation and development
clearly identify the hiring organisation
provide accurate job descriptions, requirements, contractual conditions, and salary ranges (where applicable)
respond professionally and promptly to candidate enquiries
not discriminate in recruitment based on characteristics protected by law (race, ethnicity, religion, gender, sexual orientation, disability, national origin, age, etc.)

Violations may result in removal of published listings, suspension, or permanent termination of the organisation's account.

10. Paid Subscriptions

Kora offers two distinct paid subscription tiers designed to serve different user needs. Users may subscribe to either or both tiers independently.

10.1 Premium Subscription

The Premium subscription provides enhanced community and networking features.

Price:

Monthly: €12 / month
Annual: €120 / year

Premium features include:

access to multiple duty stations (free users are limited to one)
membership in multiple communities of practice
advanced job matching and filtering
priority support

Premium is designed for professionals who want deeper engagement with the Kora community.

Premium subscribers who cancel retain their free-tier access and profile.

10.2 Power User Subscription (AI Career Tools)

The Power User subscription provides AI-powered career development tools.

Price:

Monthly: €19 / month (standard)
Monthly: €12 / month (for Premium members)

Features:

AI-assisted CV optimisation for specific job applications
AI-powered personalised cover letter generation
AI-driven application coaching

This tier is designed for professionals actively seeking new positions.

AI tools generate suggested content based on analysis of your Professional Card and the selected job listing. Such content:

is automatically generated and may contain errors, inaccuracies, or irrelevant information
must always be verified, edited, and personalised by you before submission
does not guarantee a successful application or employment
does not replace your responsibility to ensure the accuracy, truthfulness, and completeness of content you submit to employer organisations

You are solely responsible for the content you submit to organisations, even if generated or suggested by AI.

10.3 Combining Subscriptions

Premium and Power User subscriptions are independent. You may hold:

free tier only
Premium only
Power User only
Premium + Power User

Each subscription is billed separately.

10.4 Subscription and Billing

All subscriptions are processed through Paddle. By purchasing a subscription, you authorise Kora to charge your payment method for the applicable tier(s).

No refunds are issued for subscription fees already paid for elapsed periods, except as set out in Section 10.6 (EU right of withdrawal) or as required by applicable law.

10.5 Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annual).

You will be notified by email at least 14 days before renewal.

To avoid automatic renewal, you must cancel your subscription before the renewal date through your account settings.

10.6 EU Right of Withdrawal

If you are a consumer in the European Union or European Economic Area, you have the right to withdraw from a subscription within 14 days of purchase without giving any reason, in accordance with Directive 2011/83/EU on consumer rights as transposed in Estonia.

To exercise this right:

contact us by email at legal@koraglobe.com within 14 days of concluding the subscription agreement
clearly state your intention to withdraw from the subscription agreement
you may use the standard withdrawal form available on the platform or send an unambiguous statement

The refund will be:

processed within 14 days of receiving your withdrawal notice
issued using the same payment method used for the original purchase, unless you explicitly agree otherwise
made without additional costs to you

Exception: if you request immediate commencement of the service during the 14-day withdrawal period (e.g. to access Premium or Power User features immediately) and subsequently exercise your right of withdrawal, the refund will be reduced proportionally to the services already provided.

10.7 Cancellation, Suspension, and Refunds

You may cancel or suspend any subscription at any time through your account settings.

Cancellation takes effect at the end of the current billing period (monthly or annual).

No refunds are issued for partial periods or unused services, except as set out in Section 10.6 or as required by applicable law.

If your account is terminated by Kora for breach of these Terms, you forfeit any unused subscription time without entitlement to a refund.

11. Ambassador Programme

11.1 Eligibility and Application

Verified users may apply to become community ambassadors. Ambassadors are volunteers who moderate communities.

To be eligible, you must:

have a verified Kora account in good standing
demonstrate expertise in the relevant sector or geographic area
commit to active moderation
agree to Kora's Ambassador Code of Conduct

11.2 Ambassador Responsibilities

Ambassadors must:

monitor discussions and content
enforce these Terms
remove prohibited content
respond to user enquiries
foster inclusive, respectful community spaces

They must not abuse moderation powers or show favouritism.

11.3 Ambassador Compensation

Ambassadors receive:

recognition as an ambassador on their profile
1 year of Premium access

No direct monetary payment is made.

Kora reserves the right to revoke ambassador status for inactivity, misconduct, or violation of the Ambassador Code of Conduct.

11.4 Status of Ambassadors

Ambassadors are independent volunteer moderators. They are not employees, agents, or legal representatives of Kora.

Their opinions do not necessarily represent the official position of Kora.

12. AI Features and Limitations

12.1 AI-Powered Features

Kora uses artificial intelligence in two categories:

Free and Premium AI features:

CV Analysis: automated extraction of information from the uploaded curriculum vitae.
Professional Card Generation: automated population of professional profile fields.
Sector-Alignment Classification: automated assessment of the likelihood that your professional background is consistent with the sector.
Job Matching: automated recommendation of listings compatible with your profile.

Power User AI features (paid subscription):

CV Optimisation for specific applications: AI suggestions for adapting your CV to a specific job listing.
Personalised Cover Letter Generation: automated drafting of cover letters.
Application Coaching: AI suggestions to strengthen your application.

12.2 Important Disclaimers

AI features are provided "as-is", without warranties of any kind, express or implied.

AI-generated recommendations, classifications, and content:

may not be accurate, complete, current, or relevant
must always be verified, validated, edited, and personalised by the user before use or publication
may contain errors, omissions, inaccuracies, misleading information, or algorithmic bias
do not replace the user's professional judgement, expertise, and responsibility

In particular:

the sector-alignment classification is indicative only and does not affect verification status or platform access
job recommendations are suggestions only; you freely decide whether to apply
AI-generated content (optimised CVs, cover letters) are drafts that always require your review and personalisation
Kora does not guarantee that use of AI tools will improve your chances of being selected or hired

User responsibility:

You are solely responsible for:

verifying the accuracy and completeness of data extracted from your CV and entered in the Professional Card
validating, editing, completing, or deleting any information automatically generated by AI before publishing the Professional Card
verifying and personalising any AI-generated content (CVs, cover letters) before submitting it to employer organisations
the truthfulness, accuracy, and completeness of all content you publish on the platform or submit to third parties, even if generated or suggested by AI

Professional decisions (e.g. applying for a listing, editing your profile, using AI-generated content) are always your sole responsibility and should not be based exclusively on AI recommendations or content.

12.3 AI and Data Privacy

Details regarding how Kora uses your information to provide or improve AI features are set out in our Privacy Policy.

By using Kora, you consent to such use within the limits and safeguards specified in the Privacy Policy.

13. Intellectual Property Rights

13.1 Kora's Intellectual Property

Kora owns all intellectual property rights to:

the Kora platform, website, and mobile applications
all design, code, features, and functionality
logos, trademarks, and brand assets
all improvements, modifications, and derivative works

You are granted a limited, non-exclusive, non-transferable licence to use Kora for personal, non-commercial purposes in compliance with these Terms.

13.2 Third-Party Content

The platform may contain third-party content (images, data, code). You agree to respect all third-party intellectual property rights.

13.3 Job Listings

Job listings remain the property of the organisations that originally published them. Kora does not claim ownership of job content.

13.4 User-Generated Content

Users retain intellectual property rights over user-generated content (see Section 6.1).

14. Payment and Billing

14.1 Payment Processing

Payments for subscriptions are processed through Paddle. Kora does not store your full credit card or payment details.

14.2 Billing Disputes

If you believe you were charged in error, you must notify Kora within 30 days of the charge. Please contact us at support@koraglobe.com with details of the dispute.

14.3 Non-Payment

If payment fails, Kora may:

attempt to retry the payment
suspend premium features until payment is successful
cancel your subscription if payment remains unsuccessful

14.4 Currency and Conversion

Prices are displayed in euros (EUR). If you pay in another currency, your payment provider may apply exchange rates and conversion fees. Kora is not responsible for exchange rate fluctuations.

15. Limitation of Liability and Disclaimers

15.1 "As-Is" Service

Kora is provided on an "as-is" and "as-available" basis, with all faults. To the fullest extent permitted by applicable law, Kora makes no warranties, express or implied, of any kind regarding the platform, services, content, AI features, or aggregated job listings, including but not limited to:

accuracy, completeness, timeliness, reliability, or availability of information published on the platform
suitability for a particular purpose or your professional needs
non-infringement of third-party rights
absence of errors, bugs, security vulnerabilities, interruptions, or malfunctions
continuous and uninterrupted availability of the service
permanent retention of data and published content

15.2 No Endorsement or Guarantee

Kora does not endorse, warrant, verify, or accept responsibility for:

Published job listings:

Kora does not systematically verify the accuracy, truthfulness, legality, or legitimacy of job listings published by third parties
Kora does not guarantee that published listings correspond to actually existing, available, or open positions
Kora is not responsible for fraudulent, misleading, discriminatory, illegal, or otherwise inappropriate job listings published by third parties

User-generated content:

Kora does not systematically verify the accuracy, truthfulness, or legality of content published by users
Kora does not guarantee the authenticity of identities, qualifications, or credentials declared by users

Kora aggregates job listings published by third-party organisations and acts as an intermediary platform pursuant to Regulation (EU) 2022/2065 (Digital Services Act), Arts. 6 and 8. Accordingly, Kora is not responsible for information published by employer organisations and has no general obligation to monitor published listings or actively ascertain their legality.

However, Kora is committed to promptly removing or disabling access to job listings that are manifestly illegal, fraudulent, or discriminatory as soon as it becomes aware, in accordance with its obligations under the Digital Services Act.

You use information found on Kora, participate in events, and apply to job listings entirely at your own risk.

15.3 Limitation of Damages

To the fullest extent permitted by applicable law, Kora, KoraGlobe OÜ, and their respective officers, directors, employees, collaborators, agents, suppliers, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to:

loss of data, information, or content
loss of revenue, profits, business, or career opportunities
loss of employment or professional advancement opportunities
damage to professional reputation
costs incurred for applications, document preparation, or participation in selection processes

These limitations apply regardless of the legal basis of the claim (contract, tort, negligence, etc.) and even if Kora has been informed of the possibility of such damages.

In accordance with Directive 93/13/EEC on unfair terms in consumer contracts and the case law of the Court of Justice of the European Union, these limitations:

do not exclude or limit Kora's liability for intentional damage or gross negligence
do not exclude or limit Kora's liability for personal injury (death or bodily injury) caused by Kora's negligence
do not exclude or limit mandatory rights provided by applicable consumer protection law

15.4 Liability Cap

Kora's total liability for any claim arising from these Terms or use of the platform shall not exceed:

the total amount paid by the user to Kora in the 12 months preceding the event giving rise to the claim, or
€100 (one hundred euros),

whichever is greater.

For users who have not paid any amount to Kora (free tier), Kora's maximum liability is limited to €100 (one hundred euros).

This limitation does not apply to liability that cannot be excluded or limited by law (e.g. liability for wilful misconduct, gross negligence, death, or personal injury).

15.5 User Responsibility

You are responsible for:

maintaining the confidentiality and security of your account credentials
all activities conducted through your account
complying with all applicable laws in your use of the platform
critically evaluating information and opportunities found on Kora
verifying the accuracy of job listings by accessing the original source before applying
verifying the identity and legitimacy of employer organisations
exercising due diligence before providing personal data, applying, or participating in selection processes
ensuring that content you publish on Kora (profile, posts, comments, documents) is truthful, accurate, lawful, and does not infringe third-party rights

15.6 Platform Availability

Kora does not guarantee that the platform will be available at all times, accessible, or free from interruptions, errors, or security vulnerabilities. The platform may be temporarily or permanently unavailable for scheduled or emergency maintenance, software updates, technical issues, failures of third-party providers, cyberattacks, or force majeure events. Kora is not liable for any loss, damage, or missed opportunities resulting from such interruptions.

16. Third-Party Links and Services

Kora may contain links to third-party websites or services, including employer organisation websites, payment systems (Paddle), authentication services (Google OAuth), and analytics services.

Kora does not control, endorse, or accept responsibility for third-party content, privacy policies, terms of service, or practices.

Your interactions with third parties are governed solely by their own terms and privacy policies. We encourage you to read the terms and policies of each third-party service you use.

17. Termination and Suspension

17.1 Termination by You

You may delete your account:

via the "Delete Account" option in your account settings
by contacting Kora by email

Account deletion is processed in two stages. Upon receiving your deletion request, your account is immediately deactivated and all personal identifiers are removed from public view. Your account and associated personal data are permanently deleted within 30 days of your request. During this grace period, you may contact us at support@koraglobe.com to cancel the deletion and reactivate your account.

Contributions you have made to Duty Station communities and Communities of Practice (including questions, answers, updates, and warnings) are retained on the platform in permanently anonymised form to preserve the integrity of the knowledge layer. Upon deletion, all links between your identity and your contributions are irreversibly removed at the database level. Retained contributions are displayed as 'Verified member' and cannot be traced back to you or any personal data we hold.

Payment data is retained for the period required by applicable tax and accounting law, as described in our Privacy Policy

17.2 Termination by Kora

Kora may suspend or terminate your account for:

violation of these Terms
fraudulent identity or credentials
failure to verify within 90 days of account creation
non-payment
harassment or abusive conduct
posting prohibited content
scraping or unauthorised access
repeated violations

17.3 Effect of Termination

Upon termination of your account (voluntary or by Kora):

access to your account and the platform is immediately revoked
any active unused subscription time is forfeited without entitlement to a refund (except as provided by Section 10.6 or applicable law)
published content may be deleted or anonymised as described in the Privacy Policy
you remain liable for any breaches committed before termination and for any payment obligations accrued before termination

18. Privacy and Data Protection

Kora is committed to protecting your personal data in compliance with:

General Data Protection Regulation (GDPR) (EU) 2016/679
Regulation (EU) 2024/1689 (AI Act) with regard to the AI systems used
other applicable European and national data protection laws

Details regarding what data we collect and how we use it, the legal basis for processing, your privacy rights (access, rectification, erasure, objection, portability, restriction, human review of AI decisions), data retention and deletion, cookies and tracking, international data transfers, and data security are set out in our Privacy Policy, which forms an integral part of these Terms.

We encourage you to read the Privacy Policy carefully.

19. Dispute Resolution

19.1 Informal Resolution

If you have a dispute with Kora, we encourage you to first attempt to resolve it informally by contacting us at support@koraglobe.com. We will make a good-faith effort to resolve disputes within 30 days.

19.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Estonia and the European Union, without regard to conflict of law principles.

19.3 Jurisdiction and Venue

Disputes arising from these Terms or use of the platform are subject to the exclusive jurisdiction of the competent courts of Estonia.

EU/EEA Consumer Exception: if you are a consumer in the European Union or European Economic Area, you may bring proceedings in the courts of your country of habitual residence, in accordance with Regulation (EU) No 1215/2012 (Brussels I Recast) and applicable EU consumer protection law.

Additionally, pursuant to Regulation (EU) No 524/2013 on online consumer dispute resolution (ODR), you have the right to submit complaints via the European Commission's ODR platform: https://ec.europa.eu/consumers/odr

19.4 Small Claims

For claims of less than €1,000, you may use small claims arbitration procedures provided by applicable law, though this is not mandatory.

20. Force Majeure

Kora shall not be liable for failure to perform obligations under these Terms if such failure is caused by circumstances beyond our reasonable control, including:

natural disasters
pandemics
war or terrorism
government actions
internet or infrastructure failures
strikes or labour disputes

21. Severability

If any provision of these Terms is found to be invalid, ineffective, unfair, or unenforceable by a competent court or supervisory authority, that provision shall:

be interpreted, where possible, in a way that makes it valid and effective
be modified or removed to the minimum extent necessary to make it compliant with applicable law
not affect the remaining provisions of these Terms, which shall remain in full force and effect

22. Modification of Terms

22.1 Changes to Terms

Kora may modify these Terms by posting an updated version on the platform.

22.2 Notice of Material Changes

If changes negatively affect your rights, you will be notified at least 30 days before they take effect.

22.3 Right to Reject Changes

If you do not accept the new Terms, you may delete your account before they take effect. Continued use of Kora constitutes acceptance of the modified Terms.

23. Indemnification

You agree to indemnify, defend, and hold harmless KoraGlobe OÜ, its officers, directors, employees, collaborators, agents, suppliers, and partners from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with:

your violation of these Terms or any applicable law
content you publish on the platform (profile, posts, comments, documents)
misrepresentation of your identity, qualifications, credentials, or affiliations
unauthorised, illegal, or improper use of the platform
infringement of third-party rights (intellectual property, privacy, confidentiality, reputation)
fraudulent, discriminatory, defamatory, or unlawful conduct

This provision does not limit mandatory consumer rights under European law, in particular under Directive 93/13/EEC on unfair terms in consumer contracts.

If you are a consumer in the European Union or European Economic Area, this clause may not be interpreted so as to require you to indemnify Kora for liability arising from Kora's own wilful misconduct or gross negligence.

24. Assignment

You may not transfer your rights or obligations under these Terms without Kora's prior written consent.

Kora may transfer its rights in the event of:

merger
acquisition
reorganisation
sale of assets

25. Waiver

The failure of Kora to exercise any right or provision of these Terms shall not constitute a waiver of that right or provision.

26. Notices

Legal notices to Kora must be sent to:

KoraGlobe OÜ

Email: legal@koraglobe.com

Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, Estonia

Notices to you will be sent to the email address associated with your account. You are responsible for keeping your email address current.

27. Entire Agreement

These Terms, together with our Privacy Policy and any other policies published on the Kora platform, constitute the entire agreement between you and Kora regarding your use of the platform.

28. Contact Information

For questions, complaints, or reports: